The RACI Model

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The RACI model clearly lays out roles and responsibilities for any activity or group of activities.  Here are the basic elements of a RACI model –

  • Job functions or titles are noted across the top, such as “IT,” “Human Resources,” “Project Manager,” etc.
  • Tasks or responsibilities are noted down the left hand side, such as “Conduct weekly communication meeting with sales team,” or “Analyze prior-month performance and send out summary the first week of each month.”
  • The cells inside the RACI model or chart are filled in based on the following criteria –
    • R = Responsible = The person who performs the work.  There must be one “R” on every row, no more and no less.  “R” is the only letter that must appear in each row.
    • A = Accountable =  The person ultimately accountable for the work or decision being made.  Use this letter where appropriate, but not to excess – only when a key decision or task is at hand.  There can be from zero to one “A’s” in each row, but no more than one.
    • C = Consulted = Anyone who must be consulted with prior to a decision being made and/or the task being completed.  There can be as many “C’s” as are appropriate in each row.
    • I = Informed = Anyone who must be informed when a decision is made or work is completed.  There can be as many “I’s” as are appropriate in each row.
Top level view of the RACI model

Here is a high-level view of the RACI model.  See our home page  or templates page for an actual example.